In a recent LinkedIn post, Joanna Bryson shed light on critical issues surrounding digital governance and the liabilities of software providers. Bryson's insights come in the wake of a significant incident where a botched software update from CrowdStrike, a leading cybersecurity company, caused widespread disruptions across Microsoft's operating system.
This situation, as Bryson points out, underscores two crucial points. First, software providers like CrowdStrike bear the responsibility for conducting due diligence before releasing product updates. Second, the software and digital services sector should be subject to the same scrutiny as any other industry, with providers being held accountable for ensuring the security and reliability of their entire supply chain.
Bryson emphasizes that whether or not certain software is labeled as "AI" has no bearing on the inherent responsibilities of the providers[. As we anticipate similar scenarios involving AI releases from companies like OpenAI, it's essential to remember that accountability lies squarely with those we hire.
Furthermore, Bryson argues that the ongoing conversation about digital ethics and liability must evolve to encompass these practical lessons. We can no longer afford to ignore the systemic risks inherent in our software ecosystems.
Disclaimer: This newsletter post is based on insights shared by Joanna Bryson in her LinkedIn post regarding digital governance and liability. The views expressed are those of the original author.